We will exercise reasonable skill and care in our provision of the Services provided to Registered Users and Subscribers, but from time to time faults may occur, in which case we will use reasonable efforts to repair them as soon as reasonably practicable.
We will endeavour to ensure all subscriptions or other Services are priced correctly on the Sites (or otherwise in the Content). However, errors may occur. If such a pricing error is discovered, we reserve the right to give you the option of either cancelling your order for any particular subscription or other Service or reconfirming your order at the correct price.
If you a requesting to cancel your order you must contact us us within 2 hrs from the time the order was placed. We will do our best to accommodate your request. Please note once your order has begun to process in our Distribution Centers we are unable to cancel until it has reached the local delivery provider. You will receive a full refund for the value of the merchandise only (including applicable tax); shipping and handling will not be refunded.